1. Introduction

Luvile (“we,” “us,” or “our”) is a registered MSME business (by Shristi Karn) engaged in offering curated saree and lehenga collections through its online platform. These Terms govern your access to and use of the website www.luvile.com, including all services, content, orders, and payment transactions.

2. Intellectual Property Rights

All content, design, graphics, logos, and other materials displayed on this Website are the exclusive property of Luvile or its licensors and are protected by intellectual property laws.

You are granted a limited, non-transferable, non-exclusive license to access and use the Website for personal, non-commercial purposes. Reproduction, distribution, or modification of any content without our express written permission is strictly prohibited.

3. Use Restrictions

You agree not to:

  • Republish or redistribute Website content without authorization

  • Use this Website for any unlawful, misleading, or harmful purpose

  • Violate or attempt to violate the security of the Website

  • Engage in data scraping, harvesting, or reverse engineering

  • Transmit any viruses or malicious code

  • Use the Website in any manner that disrupts its functionality

We reserve the right to suspend or terminate access to users who violate these conditions.

4. User Content

If you submit any content to our Website (reviews, comments, media), you grant Luvile a non-exclusive, royalty-free license to use, reproduce, publish, and distribute such content across our platforms.

You are solely responsible for the content you submit and must ensure it does not infringe on any third-party rights or violate any laws.

5. Product Information & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. Luvile reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Prices are subject to change without notice and include applicable taxes unless stated otherwise.

6. Order Acceptance & Cancellation

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Once placed, orders cannot be cancelled or modified unless explicitly stated.

7. Shipping & Delivery

Please refer to our Shipping Policy for detailed information on delivery timelines, procedures, and responsibilities. Luvile is not liable for delays caused by courier partners or incorrect address details provided by customers.

8. Return, Exchange & Refund Policy

Due to the nature of our products, returns or exchanges are only allowed in case of damaged or incorrect items, subject to verification. An unboxing video is mandatory for all claims.

Please read our Return Policy for complete details.

9. Limitation of Liability

Luvile shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • Your use or inability to use the Website

  • Delays or interruptions in Website operation

  • Errors or inaccuracies in product information

  • Unauthorized access to user data

Your use of this Website is at your sole risk.

10. Indemnification

You agree to indemnify and hold Luvile, its affiliates, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising from your use of the Website or your violation of these Terms.

11. Modifications to Terms

Luvile reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the Website after changes are made constitutes acceptance of the revised Terms.

12. Governing Law & Jurisdiction

These Terms of service and any separate agreements whereby we provide you services shall be governed by and constructed in ccordance with the laws of India.

13. Contact Information

For any questions regarding these Terms, please contact us at:
📧 support@luvile.com
📞 7488910328

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